Sizing Disclaimer
Sizing Disclaimer
Understanding Our Global Sizing System
At Ashlyn Lane, we're committed to delivering exceptional quality and style at the best possible prices to our customers worldwide. To achieve this while maintaining our global operations, we utilize a streamlined sizing system that allows us to pass significant cost savings directly to you.
How Our Sizing Works (Apparel)
Important Note: The size tag on your garment may differ from the size you ordered by 2–3 sizes larger. For example:
- You order: Size Medium
- Tag may show: Size Large or XL
Why This Happens: We ship worldwide using a unified tagging system to reduce operational costs. Rather than re-tagging thousands of garments for different markets, we maintain one consistent tag size across our global inventory. These savings are passed directly to our customers through lower prices.
Shoe Sizing Information
Our shoes follow a similar global system, with one key difference:
- Shoes are labeled with CN (China) sizes on the sole or inside tag
- However, they are carefully matched to the US, UK, AU, or EU size you selected when ordering
What This Means:
You may receive shoes marked with a CN size that looks unfamiliar, but rest assured:
- The fit corresponds exactly to the size you ordered
- No conversion is needed on your end
- Our team ensures proper size matching before shipment
Example:
- You order: US 8
- Shoe may show: CN 39
- Fit: Equivalent to a US 8
Our Recommendation:
As with clothing, we recommend trying on your shoes to confirm fit rather than relying on the printed size inside the shoe.
Size Accuracy Guarantee
Rest assured: Regardless of what the tag indicates, the actual garment or shoe dimensions and fit will match the size you ordered. We carefully quality-check each piece to ensure it meets the specifications for your selected size.
Fit Issues? We've Got You Covered
We understand that sizing can be a concern, especially when shopping online. If you experience any fit issues after trying on your item:
Contact Us: info@ashlynlane.com
We Offer:
- Free exchanges for different sizes
- Full refunds with return of the item
- Personalized styling and sizing assistance from our customer service team
Why Choose Our Sizing System?
Cost Savings: Our streamlined approach reduces operational expenses, allowing us to offer premium fashion at more accessible prices.
Global Consistency: One sizing system ensures consistent quality control across all our international operations.
Quality Focus: We prioritize actual fit and construction quality over tag labels, ensuring you receive items that fit perfectly regardless of what the tag indicates.
Sizing Support
Questions about sizing? Our team is here to help.
Email: info@ashlynlane.com
Response Time: Within 24–48 hours
Store Hours:
- Monday – Saturday: 10:00 AM – 8:00 PM
- Sunday: 12:00 PM – 6:00 PM
Remember
The fit of your item is what truly matters. Trust the physical dimensions and comfort, not just the tag size. Our commitment is to ensure you receive products that fit perfectly and meet our high standards of quality and craftsmanship.
At Ashlyn Lane, your satisfaction is our priority. Every piece is designed to deliver the sophisticated fit and style you expect from premium fashion.
Your Style, Our Passion
